Effective Date: June 1, 2025

This Privacy Policy explains how TheVitalCompanion.com (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website and use our services. By using our site or services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and other contact details when you register or submit a listing.
  • Listing Information: details about your business or service, including location, website links, service descriptions, and media uploads.
  • Usage Data: including your browser type, IP address, device ID, pages visited, and referring site.
  • Communication Data: such as emails, messages, and responses to surveys or support requests.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our directory and related services
  • Process listing submissions and membership accounts
  • Improve user experience and website performance
  • Send newsletters, service updates, and promotional emails (with your consent)
  • Respond to inquiries and support requests
  • Ensure site security and prevent fraud

3. Sharing Your Information

We do not sell your personal information. We may share data only in the following cases:

  • With service providers that help us operate the site (e.g. email or hosting providers)
  • With third parties when required by law, legal process, or to protect our rights
  • With your consent or when you voluntarily publish listing information

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, remember preferences, analyze traffic, and enhance user experience. You may disable cookies in your browser settings, though this may affect site functionality.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request deletion of their data at any time by contacting us.

6. Data Security

We implement reasonable security measures to protect your information. However, no internet-based system is completely secure. We cannot guarantee the security of your data during transmission or while stored.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

8. Your Rights and Choices

You may have the right to access, update, correct, or delete your personal information. To make a request, please email us at hello@thevitalcompanion.com.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently gathered such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy at any time. When we do, we will revise the “Effective Date” above. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: hello@thevitalcompanion.com.