Effective Date: June 1, 2025
Welcome to TheVitalCompanion.com (“we,” “us,” or “our”), an online directory that connects users with holistic pet care providers and related services. By accessing or using our website (“Site”) or mobile app (“App”), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By using TheVitalCompanion.com, you agree to comply with these Terms of Use and our Privacy Policy. These terms apply to all users, including visitors, registered users, and service providers.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or App. By using our services, you represent that you meet this requirement.
3. Use of the Site and App
You agree to use our Site and App only for lawful purposes and in a way that does not violate the rights of others. Prohibited activities include, but are not limited to:
- Posting false, misleading, or inaccurate information.
- Impersonating any person or entity.
- Engaging in fraudulent, unlawful, or harmful conduct.
4. Directory Listings
TheVitalCompanion.com offers a platform for providers to list services. We do not verify, endorse, or guarantee the accuracy or quality of listed services. Users are responsible for conducting their own due diligence.
Providers agree to submit accurate and lawful information and update it as necessary. We reserve the right to remove or edit listings at our discretion.
5. Paid Listings
Some listing options require payment. All fees are non-refundable unless otherwise stated. Paid listings do not imply endorsement by TheVitalCompanion.com. We reserve the right to remove listings for violation of terms without refund.
6. Membership
Membership plans may provide additional features or visibility. Members must keep their accounts current and agree not to share access credentials. We may suspend or cancel memberships for misuse or non-compliance with these terms.
7. Mobile App Use
If you use our mobile app, these terms apply in addition to any platform-specific terms (e.g., Apple App Store, Google Play). You are responsible for any data charges and app updates required for continued access.
8. User Content
By submitting content (e.g., reviews, comments), you grant us a worldwide, royalty-free license to use, reproduce, and display it. You are solely responsible for the content you post.
9. Intellectual Property
All content on the Site and App, excluding user content, is owned by or licensed to us. You may not reuse or reproduce content without our written permission.
10. Third-Party Links
We may link to third-party sites. We are not responsible for their content, privacy practices, or services.
11. Disclaimer of Warranties
The Site and App are provided “as is” and “as available.” We make no warranties regarding the accuracy, availability, or reliability of any content or listings.
12. Limitation of Liability
We are not liable for any damages arising from your use of the Site or App, including but not limited to indirect, incidental, or consequential damages.
13. Dispute Resolution
In the event of any dispute, both parties agree to attempt resolution through informal negotiation. If unresolved, disputes will be settled through binding arbitration under the rules of the American Arbitration Association. Any arbitration will take place in the State of [Insert Your State].
14. Changes to Terms
We may update these Terms at any time. Continued use of the Site or App after updates constitutes your acceptance of the new terms.
15. Termination
We reserve the right to suspend or terminate your access to the Site or App at our discretion, with or without notice, for any breach of these Terms.
16. Governing Law
These Terms are governed by the laws of the State of [Insert Your State], without regard to conflict of law principles.
17. Contact Us
For questions or concerns, please contact us at hello@thevitalcompanion.com.
